- looking after our customers
- improving our website
What we collect
Through our contact page we may collect your name, telephone number, email address and any other information which you submit in your enquiry.
What we do with the information we gather
This information will be used to deal with any enquiry you have made or to carry out any work we contract to undertake for you. It will not be passed to any third party unless required by law or if our computing equipment is made available to support services for maintenance or repair, in which case a suitable contract requiring confidentiality will be in place. It will not be kept longer than it is needed to conclude any business between us, however, we may use it for follow up emails relating to our services.
Any personal information provided to us by email or by the contact form will be stored securely. We take all reasonable and appropriate technical and organisational measures to ensure that your personal information remains secure. No personal information will be transferred outside the European Economic Area.
Links to other websites
This website has links to third party websites. As we have no control over these we are not responsible for their privacy policies or data protection practices.
Controlling your personal information
You have the right to request details of any of your personal information which we hold. Before fulfilling such a request we will require proof of identity and may charge up to £10. If you wish to update any of your information please inform us of any changes. If we have no contractual agreements you may also instruct us not to contact further, in which case we will destroy any of your personal information which we hold.
Bookings made via our website are operated by Bookatable Limited, a wholly owned subsidiary of Livebookings Holdings Ltd. Bookatable is registered in England and Wales under company number 5398578. The registered address is 5th Floor, Elizabeth House, 39 York Road, London, SE1 7NQ. VAT Number: 176387467.
These are the terms and conditions which will govern your use of the Service, which is provided to you by Bookatable on behalf of restaurants in the Bookatable Network, either via the website of the restaurant with whom you are booking a table (a “Restaurant”) or via the website of one of our third party booking partners (a “Booking Partner”).
By using the Service you are deemed to have accepted these terms and conditions of use (the “User Terms”).
Please note that the dining services for which you book via Bookatable are provided to you by the Restaurant directly and not by Bookatable. Therefore by using the service to book a table at your chosen Restaurant you are entering into a direct contract with that Restaurant and neither Girls Afternoon Tea or Bookatable are parties to that contract.
In order to make any booking using our Service you must have the legal capacity to do so and you must accept financial responsibility for all transactions made under your name. You must make sure that all the information you provide to us is true and accurate. Booking a table at the Restaurant means you have to pay the Restaurant after you have eaten unless it is clearly indicated before you book that you have to prepay in advance.
When you use the Service to place a booking at the Restaurant you are making an offer to the Restaurant to accept your booking. Your booking is not complete and legally binding on the Restaurant until such time as you have received a confirmatory email from the Restaurant accepting your booking.
If you wish to cancel your booking you can use the hypertext link in the confirmation email or contact the Restaurant directly. Contact details can be found in the confirmation email. Please ensure that you arrive in plenty of time and bring a copy of your email booking confirmation. If you have prepaid in advance please also bring the credit/debit card you used to make the booking.
Some restaurants may charge a “no-show” fee for failure to attend the Restaurant at the reserved time. The decision whether to debit your card with a cancellation fee or “no-show” fee is entirely at the discretion of the Restaurant.
We reserve the right to cancel a booking, but this of course will be without any liability to you. We have, at any time for any reason without prior notification to you, the right to terminate or restrict, suspend or terminate your access to any or all of the Service if we believe that you are misusing the Service or if you are in breach of these User Terms.
Because your contract is directly with the Restaurant any queries or concerns that you may have in connection with your restaurant table booking should be addressed directly to the Restaurant via the details set out in the confirmatory email.
In addition to these User Terms, your use of a Restaurant or Booking Partner website and the other services and products provided by Restaurants and Booking Partners in the Bookatable Network, may also be subject to any additional terms and conditions applied by restaurants and/or Booking Partners from time to time. Those terms will be in addition to, and therefore not a replacement for, these User Terms. Please ensure that you read such additional terms and conditions before using the websites and/or purchasing the services and products provided by restaurants and Booking Partners.
Restrictions on use
All copyright, database rights, trade marks, intellectual property rights and other proprietary rights subsisting in our Service and any content made available to you from the Service, shall remain our property or the property of our licensors. All such rights are expressly reserved.
You agree not to use our Service in such a way as to cause the whole or part of our Services to be interrupted, damaged, rendered less effective or be otherwise impaired or in any way contrary to applicable law.
We maintain the highest standards of security, however the transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your personal information, we cannot ensure the security of your data transmitted to our Service. Any transmission is at your own risk. Once we have received your personal information we will use strict procedures and security features to prevent unauthorised access.
Nothing in these User Terms shall exclude our liability for death or personal injury arising through negligence or for fraud.
We do not accept responsibility for any loss, damages or costs suffered or incurred by you arising from viruses or contaminants contracted by you or your machine via accessing or using our Service.
To the maximum extent allowed by applicable law we exclude all liability and responsibility arising from any reliance placed on any content available from the Service. You bear the entire risk of the completeness, accuracy or usefulness of any content accessed on our Service.
To the maximum extent allowed by applicable law we exclude all liability and responsibility arising from your use of:
• the services and products provided by the Restaurant and/or Booking Partners; and
• the Restaurant’s and/or Booking
Partner’s failure to supply such services or products, whether in whole or in part.
To the maximum extent allowed by applicable law, we expressly disclaim all warranties and conditions, express or implied, including, but not limited to, implied warranties and conditions of satisfactory quality and fitness for a particular purpose. You will not hold us responsible for any damages that result from you accessing (including any software or systems you use to access) our Service, but not limited to, damage to any computer, software or system or portable devices you use to access the same.
Under no circumstances shall we be liable to you for any consequential, incidental or special damages or for loss of business profits, business interruption, loss of business information, loss of data or loss of any benefit arising out of your use or inability to use our Services.
We reserve the right at any time to vary these User Terms. Your continued use of our Service following any such variation shall constitute your acceptance of such changes.
Jurisdiction and applicable law
The English Courts will have exclusive jurisdiction over any claim arising from or related to your use of the Service. English Law will apply to these User Terms.
Bookatable and the Bookatable Network are either registered or unregistered trademarks of Livebookings Holdings Limited. All other trademarks referred to on our Service are owned by their respective owners. No permission is given for their use by any person and such use may constitute an infringement of our rights or the rights of the applicable owner.